Case Studies

National Disability Insurance Scheme of Australia

Streamlining financial opportunities for disabled individuals. 

THE PROBLEM
Australia’s National Disability Insurance Scheme (NDIS) provides over $22B in financial support to over 500,000 Australians annually. A financial plan is provided for each individual and managed by the plan manager. To receive these funds, evidence of eligible expenses incurred must be extracted from invoices and compiled into a claim.

The biggest issue is the large number of claims and supporting documents that need to be processed for each case. NDIS had to find an automation solution that could read these different document types – a task many other automation vendors could not successfully perform.

THE SOLUTION
Putting a Personar to work, this process is now fully automated, as a Personar reads and understands these documents and eliminates the previously manual exercise – allowing people with disabilities to get their financial support in less as little as 24 hours.

SKILLS
Document Reader, Key Field Extractor, Validator, Reporting & Feedback, and Configurator.

Document Reader

Personar reads like a human, any documents we feed it.

Key Field Extractor

identifies and locates key fields of interests in a body of text.

Validator

Compares and validates information from different sources.

Reporting & Feedback

Collates and formats the other skills into a human friendly report.

Configurator

Configures the Personar and trains it in the background.

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Personar works with many companies around the world in different industries, where we help create the right Personar's for your business to simplify and improve for a better life.

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